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Terms of Service

LCRHosting.com
All right reserved 2004-2018

 

LCR HOSTING TERMS OF SERVICE

NOTWITHSTANDING, BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS CONTAINED HEREIN AS WELL AS ALL ACCEPTABLE USE POLICIES INCORPORATED BY REFERENCE.

Misconduct

**LCR Hosting has a zero-tolerance policy regarding account misconduct, which is strictly adhered to.**

Any account, including any add-on or sub domains, hosted by LCR Hosting that is used for Illegal, Abusive or Unethical Activity may be immediately deactivated by LCR Hosting without warning to you. Constant misuse or overuse of the server will result in immediate suspension of an account. Illegal, Abusive or Unethical Activities include, but are not limited to inclusion of or linking to: pornography, obscenity, nudity, violations of privacy, hacking, irc related scripts and programs, non approved server scripts, illegal downloads, hotlinking, eggdrops, computer viruses, warez sites, and any harassing or harmful materials or uses, as determined by LCR Hosting. If your account has or promotes illegal, abusive, or unethical content, your account will be suspended immediately. You will be given no more than 30 days to remove it before the account is terminated without backup.  You agree to indemnify and hold us harmless from any claim resulting from your publications or use of Illegal, Abusive or Unethical materials. If a Hosting Account is disabled, the regular monthly fees still apply.

Domains

Every account is required to have a domain. Accounts are not to use a sub-domain of lcrhosting.com without explicit authorization from an LCR Hosting Administrator. Accounts are to use their domain name, not lcrhosting.com/~username as their primary address. However, using that address is permitted during the domain resolution time period. Any account caught using the lcrhosting.com/~username as their main address without permission from LCR Hosting, is subject to penalties, as determined by LCR Hosting.

Public Nature of Internet

Please understand that all information submitted on the Hosting Account shall be considered publicly accessible. Important and private information should be protected/backed up by you. For example, we are not liable for protection or privacy of electronic mail or other information transferred through the Internet or any other network provider that you may use.

Unsolicited Electronic Mail.

You are expressly prohibited from sending unsolicited bulk mail messages ("junk mail" or "spam"). This includes, but is not limited to, bulk-mailing of commercial advertising, information announcements, and political tracts. Such material may only be sent to those who have specifically requested it. Malicious or threatening email is also prohibited. We reserve the right to immediately deactivate your use of our service if we discover such activity after notification of you. Further, you agree to indemnify and hold us harmless from any claim resulting from your use or distribution of electronic mail services through the service provided through this Agreement. Anyone using our services for spamming will be immediately subject to a $50 cleanup/network abuse fee.

Reseller Accounts

All reseller accounts, and their clients, must abide by this Terms of Service, as determined by LCR Hosting.com. Any violation of this Terms of Service by any account hosted on LCR Hosting's servers will be suspended immediately. If the violator is an account hosted on a reseller of LCR Hosting, LCR Hosting reserves the right to suspend that reseller, as well as the account in question. If the account in question is not repaired or removed within 30 days after suspension, LCR Hosting reserves the right to terminate that account as well as the reseller that hosted it.

Reseller accounts and/or their hosted accounts that promote or deal directly with Illegal, Abusive or Unethical content (as outlined in the Misconduct section) will be immediately suspended without notification. If the violation is not removed within 30 days of suspension, the account in question as well as the reseller it is hosted on will be terminated without backup or notification.

Reseller accounts have a 15 day, money back guarantee. If LCR Hosting is unable to provide adequate reseller service deemed by you, you may opt for this option. Upon cancellation and refund (if within 15 days), the reseller account will be terminated, along with any clients hosted on that account. Refunds will only be issued upon request. All inquiries regarding reseller account cancellation or guarantee should be directed to support@lcrhosting.com

Guaranteed Uptime

The LCR Hosting network of computers, will have a guaranteed aggregate average uptime of 99.0% over the course of three months (90 days). This does not include scheduled downtime for maintenance on servers, which will be minimal, and necessary. This also doesn't include mass-network problems such as major backbone problems.  We have a fall-over backup system and make every effort to minimize down time.

Minimum server specifications are not guaranteed on all machines, however upon request any account will be moved to a server matching our current minimum server specifications.

Cash Payments

All cash payments are expected to be paid on time. Any cash payment post-marked after the date payment is due will be charged a late fee. All cash payments are subject to a $4 service fee. Any bounced checks will result in an immediate suspension of the account, and a minimum $30 penalty fee per account. The account(s) will remain suspended until the payment and penalty fee are received and verified. Penalty rates are subject to change without notice.

Service Fees

All payments are due on time, without exception. Any failed charges on an invoice are subject to a $5 service fee per account (excluding cash payments; see "Cash Payments" above for more information). Accounts with any past due invoices are at risk of suspension and late fees. Any account suspended for more than a 30 day period are terminated without backup.

Overuse Policy

Any account which uses more than its quota of space and/or bandwidth that was determined at the time of purchase or at the time of upgrade will be subject to a penalty. The current penalty is immediate suspension until more space and/or bandwidth is purchased or an account upgrade is made. The current cost to buy extra space or bandwidth is $1 per gigabyte, with a $10 minimum purchase. Rates are subject to rise without notice.

Cancellation

All cancellations need to be made in writing via e-mail to support@lcrhosting.com In the event you cancel your service, you will be charged in full for the entire month in which you canceled your service. If you prepay, then we reserve the right to pay half of the cost of the remaining months. In the event you have elected to prepay subsequent, additional months', Service Fees, we retain the right to charge you an administrative fee of 50% and deduct the administrative fee from the subsequent, future months' Service Fees before refunding them to you. There is a $50 administrative fee for any illegitimate chargebacks placed against us. Any illegitimate chargebacks or threatened illegitimate chargebacks are grounds for immediate account cancellation.

30 Day Guarantee

The 30 day guarantee covers cancellation of an account during the first 30 days of service, due to our inability to deliver satisfactory service or any reason deemed reasonable by you. The customer will be refunded all hosting charges made to their credit card unless they are setup fees which are non-refundable. Refunds are given by request only. Refunds will not be given for any reason in the case of account non-use, misuse, or abuse. Refunds will not be given on domain registration fees. This does not apply to reseller hosting (see reseller section). All inquiries regarding this guarantee should be directed to support@lcrhosting.com

Affiliate Program

Affiliates receive the payment of one-half of the plan that is signed up using their affiliate code. Payments for a sign up are on a one time basis only, NOT monthly. All payouts will be given at the end of the month and 30 days after payment is received for the sign up. To become an affiliate, please sign up on our affiliate sign-up page or contact support@lcrhosting.com

Disclaimer

LCR Hosting reserves the right to change or modify any of the terms and conditions contained in this Agreement, any Addendum and any policy or guideline incorporated by reference at any time and from time to time in its sole discretion, and to determine whether and when any such changes apply to both existing or future customers. Any changes or modification will be effective upon posting of the revisions on the LCR Hosting Web site (in the Terms of Service section). Your continued use of Services following LCR Hosting 's posting of any changes or modifications will constitute your acceptance of such changes or modifications.

If you have any questions regarding this agreement please e-mail support@lcrhosting.com

Last Modified on May 10, 2005

 

 

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